I wanted to get my daughter some math help. Just not sinking in, you know? So when I saw a site that offered a tutoring program, I gladly gave my email and phone number to find out about it. I wanted this guy to call.
So next day I get a phone call. Guy tells me about this company, and how the program works. It sounds good. The price isn’t bad, and I could get started for 1/3 of the price, pay the rest later. Great. Now, I don’t have the credit card number on me, he called me at a bad time. So I tell him I am going to try to get the number, look it up or get in touch with Dan (who has the card) and call back, or I agreed to let him call me back later, at about 4:30. About as agreeable as you can get with a telemarketer, I think.
So, about an hour later, he calls to ask if I was able to get the number. Uuuum, no. Didn’t I say that I would call you if I got it, otherwise I’ll talk to you around 4:30? Fine. At around 2:30 in the afternoon he calls to tell me he went to lunch, did he miss my call? No, you did not. I would imagine your company has voice mail. And if not, well, whatever, you were supposed to CALL ME LATER.
So by time 4:30 rolls around, when he calls me by the wrong name, that’s it, forget it. I’m done.
No way I’m getting anything now. Could have been one of the easiest sales ever, and you screwed it up.